Every time we product managers start a new job, we have to assess in the first 30-60-90 days if we have the team and the product management tools to do the job. Which product management tools you choose for your stack depends on your role, team and company. Here is our running list of recommendations, updated for 2019.
voice of the customer
A good product manager not only shows up for work but cares about customer feedback. Fortunately, product managers don’t have to deal with crazy foodie types that post pictures on Yelp and leave feedback. Instead, some great Voice of the Customer (VOC) programs exist to help you tap into customers’ wants, needs, and expectations in a constructive manner.