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voice of the customer

Product Management Tools

Tools · February 15, 2019

Product Management Tools of the Trade

Every time we product managers start a new job, we have to assess in the first 30-60-90 days if we have the team and the product management tools to do the job. Which product management tools you choose for your stack depends on your role, team and company. Here is our running list of recommendations, updated for 2019.

[Read more...] about Product Management Tools

Voice of the Customer Tools for Product Managers

Tools · October 13, 2018

A good product manager not only shows up for work but cares about customer feedback. Fortunately, product managers don't have to deal with crazy foodie types that post pictures on Yelp and leave feedback. Instead, some great Voice of the Customer (VOC) programs exist to help you tap into customers' wants, needs, and expectations in a constructive manner.[Read more...] about Voice of the Customer Tools for Product Managers

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